Accessibility under the BFSG: Obligations for Your Online Shop
The Accessibility Reinforcement Act (BFSG) has applied since 28.06.2025 and requires most online shops to make their offering accessible and to provide an accessibility statement.
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The BFSG has been in force since 28.06.2025. New offerings must be accessible since then.
What Accessibility Reinforcement Act (BFSG) means
The BFSG transposes the European Accessibility Act into German law. Affected online shops must design their ordering and purchase process so that it is usable with assistive technologies such as screen readers. In addition, an accessibility statement is mandatory, with information on known limitations and a contact for reporting barriers.
Who it applies to
B2C online shops above the micro-enterprise threshold are affected. Micro-enterprises with fewer than 10 employees and no more than 2 million euros in annual turnover are exempt, provided they offer services.
What must be shown in the shop
- Accessibility statement (mandatory content)
- Contact for reporting barriers
- Statement of known non-accessible content
How ShopCompliance solves this automatically
ShopCompliance generates a compliant accessibility statement, stores the reporting contact, and renders both as a mandatory page. The statement does not replace a full WCAG audit but covers the mandatory information.
Implementing Accessibility Reinforcement Act (BFSG) in your Shopify store
- 1Check whether you are affected
ShopCompliance checks based on your company size whether your shop falls under the BFSG or is exempt as a micro-enterprise.
- 2Create the statement
Store known non-accessible content and a reporting contact. From this ShopCompliance generates a compliant accessibility statement.
- 3Publish the mandatory page
The statement and the barrier reporting contact are rendered as a linked mandatory page in the shop.
Checklist: Accessibility Reinforcement Act (BFSG)
- ✓Accessibility statement (mandatory content)
- ✓Contact for reporting barriers
- ✓Statement of known non-accessible content
Risks of non-compliance
The market surveillance authorities of the federal states can challenge non-accessible offerings, order remediation, and impose fines for persistent violations. In the most extreme case, the provision of the service can be prohibited; in addition, warning letters and negative reach effects can occur.
Meet it automatically with ShopCompliance
Activate the Accessibility Reinforcement Act (BFSG) module in a few clicks. ShopCompliance manages the mandatory information centrally and renders it automatically on your storefront, no theme code.
Open in the Shopify App StoreFrequently asked questions about Accessibility Reinforcement Act (BFSG)
Since when does the BFSG apply?+
The Accessibility Reinforcement Act has applied since 28.06.2025 for affected products and services.
Are small shops exempt from the BFSG?+
Micro-enterprises with fewer than 10 employees and a maximum of 2 million euros in turnover are exempt for services, but not generally.
Is the accessibility statement enough?+
The statement is mandatory but does not replace the actual accessible design of the shop or a WCAG audit.
What are the consequences of violations?+
The market surveillance authorities can challenge deficiencies, demand remediation, and impose fines if these are not addressed.
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